Year-round system repair
Heat Pump Repair in Coquitlam & the Lower Mainland
Heat-pump symptoms can come from the outdoor unit, indoor equipment, controls, airflow, drainage or installation conditions. We evaluate the complete system before recommending a repair.
✓ TSBC licensed✓ $60 seniors✓ $5M insured
BOOST SERVICE STANDARDAssess. Explain. Verify.
Complete support
Help for the system you have—and the comfort you want.
Every home and installation is different. We identify the equipment, understand the concern and tailor the work to the actual conditions.
Discuss your system ↗Frozen outdoor-unit and defrost troubleshooting
✓Airflow and indoor-unit testing
✓Thermostat, electrical and control diagnosis
✓Refrigerant-related symptom assessment within applicable scope
✓Unusual noise, cycling and compressor diagnosis
✓Clear expectations
What your $119 diagnostic includes.
A focused visit to identify why your heat pump is not operating correctly and give you a clear next step.
$60 for seniors. Please request senior pricing when booking. Seniors receive priority scheduling where practical, after urgent safety calls and subject to location and technician availability.
Diagnosis first.Parts, repairs, cleaning and maintenance are quoted separately before you approve them.
Request service - 01
Confirm the symptoms, operating mode and recent fault history
- 02
Check thermostat settings, controls and system communication
- 03
Review filters, indoor airflow and accessible coil condition
- 04
Test the outdoor unit, defrost response and temperature performance
- 05
Check accessible electrical components and refrigeration indicators
- 06
Explain the finding and quote any recommended repair before work begins
Repair or replace?Answer five questions for a practical starting point—no contact details required.
Use the free guide Why the details matter
Performance starts before
the system turns on.
Both sides of the system checked
Indoor equipment, outdoor equipment, distribution and controls are considered together.
Season-specific diagnosis
Heating, cooling and defrost behaviour require different observations and operating tests.
Repair options in context
The fault, equipment age, condition and likely reliability are explained before major spending.
When to call
Changes worth checking.
Small changes in sound, comfort, energy use or operation can be useful early warnings. If anything appears unsafe, turn the equipment off and call.
Call (778) 791-6460The heat pump is not heating or cooling
The outdoor unit develops persistent heavy ice
Poor airflow or an error code appears
The system starts and stops unusually often
Electrical, thermostat or defrost problems are suspected
New vibration, compressor noise, grinding, buzzing or rattling has appeared
Your service visit
A simple, visible process.
You know what is happening, what has been found and what comes next.
Confirm the complaint
We review operating mode, weather conditions, controls and when the symptom occurs.
Test the complete system
Temperatures, airflow, electrical operation, controls and accessible components are assessed.
Correct and verify
Approved work is completed and system response is checked in the available operating conditions.
Heat Pump Repair FAQ
Questions homeowners ask.
These answers provide a useful starting point. Equipment and homes still need individual assessment.
Browse all HVAC questions ↗01How much is a diagnostic service call?+
Our standard diagnostic service call is $119. The senior diagnostic service call is $60; please request senior pricing when booking. The $119 flat-rate diagnostic covers the booked issue during that visit, including regular, after-hours and emergency visits. There is no hourly diagnostic charge, regardless of how long the on-site diagnosis takes. Seniors receive priority scheduling where practical, after urgent safety calls and subject to location and technician availability. Diagnosis only. Repairs are quoted separately before you approve the work. The fee covers diagnosis for that visit; parts and approved repairs are separate.
02Is ice on a heat pump normal?+
A light frost can be normal in heating mode and should clear during defrost. Persistent heavy ice, blocked airflow or a unit that cannot recover should be checked.
03Why is my heat pump blowing cool air in winter?+
Heat-pump supply air can feel cooler than furnace air, but a control, airflow, refrigerant or equipment problem may also reduce output. Temperature measurements help identify the difference.
04Do you repair ductless mini-splits?+
We service many common ductless and multi-zone systems. Provide the brand, model and fault code when booking so coverage can be confirmed.
05Should an older heat pump be repaired or replaced?+
Repair cost, equipment age, efficiency, parts availability, condition and compatibility all matter. We explain both options when replacement deserves consideration.
Local service areas
Heat Pump Repair across the
Lower Mainland.
Select your city to read service details, neighbourhood coverage and the right way to request an estimate.
Heat Pump Repair in Vancouver↗Heat Pump Repair in Burnaby↗Heat Pump Repair in Coquitlam↗Heat Pump Repair in Port Moody↗Heat Pump Repair in Port Coquitlam↗Heat Pump Repair in New Westminster↗Heat Pump Repair in Surrey↗Heat Pump Repair in Richmond↗Heat Pump Repair in North Vancouver↗Heat Pump Repair in West Vancouver↗Heat Pump Repair in Delta↗Heat Pump Repair in White Rock↗Heat Pump Repair in Langley↗Heat Pump Repair in Maple Ridge↗Heat Pump Repair in Pitt Meadows↗Heat Pump Repair in Mission↗Heat Pump Repair in Abbotsford↗Heat Pump Repair in Chilliwack↗
READY TO TALK?
Start with the right next step.
$119 diagnostic fee, including evenings and emergency calls. Repairs are quoted separately before work begins.
