Year-round system repair
Heat Pump Repair & Diagnostics
Heat-pump symptoms can come from the outdoor unit, indoor equipment, controls, airflow, drainage or installation conditions. We evaluate the complete system before recommending a repair.
✓ TSBC licensed✓ Lower Mainland service✓ Clear options
BOOST SERVICE STANDARDAssess. Explain. Verify.
Complete support
Help for the system you have—and the comfort you want.
Every home and installation is different. We identify the equipment, understand the concern and tailor the work to the actual conditions.
Discuss your system ↗Outdoor-unit and defrost troubleshooting
✓Airflow and indoor-unit testing
✓Thermostat and control repair
✓Drainage and condensate observations
✓Unusual noise and cycling diagnosis
✓Why the details matter
Performance starts before
the system turns on.
Both sides of the system checked
Indoor equipment, outdoor equipment, distribution and controls are considered together.
Season-specific diagnosis
Heating, cooling and defrost behaviour require different observations and operating tests.
Repair options in context
The fault, equipment age, condition and likely reliability are explained before major spending.
When to call
Changes worth checking.
Small changes in sound, comfort, energy use or operation can be useful early warnings. If anything appears unsafe, turn the equipment off and call.
Call (778) 791-6460The heat pump runs but the home does not reach temperature
The outdoor unit develops persistent heavy ice
Heating or cooling output has dropped
The system starts and stops unusually often
New vibration, grinding, buzzing or rattling has appeared
Your service visit
A simple, visible process.
You know what is happening, what has been found and what comes next.
Confirm the complaint
We review operating mode, weather conditions, controls and when the symptom occurs.
Test the complete system
Temperatures, airflow, electrical operation, controls and accessible components are assessed.
Correct and verify
Approved work is completed and system response is checked in the available operating conditions.
Heat Pump Repair FAQ
Questions homeowners ask.
These answers provide a useful starting point. Equipment and homes still need individual assessment.
Browse all HVAC questions ↗01Is ice on a heat pump normal?+
A light frost can be normal in heating mode and should clear during defrost. Persistent heavy ice, blocked airflow or a unit that cannot recover should be checked.
02Why is my heat pump blowing cool air in winter?+
Heat-pump supply air can feel cooler than furnace air, but a control, airflow, refrigerant or equipment problem may also reduce output. Temperature measurements help identify the difference.
03Do you repair ductless mini-splits?+
We service many common ductless and multi-zone systems. Provide the brand, model and fault code when booking so coverage can be confirmed.
04Should an older heat pump be repaired or replaced?+
Repair cost, equipment age, efficiency, parts availability, condition and compatibility all matter. We explain both options when replacement deserves consideration.
READY TO TALK?
Start with a clear assessment.
Tell us about the system and what you are experiencing.